Terms and Conditions
Effective Date: 11/07/2025
Welcome to pholap.com. These Terms and Conditions govern your use of our website and services. By accessing or purchasing from our website, you agree to abide by these terms.
1. General Information
pholap.com is an online store selling fashionable clothes, shoes, and bags for men and women. All products are available for purchase exclusively online.
2. Use of Our Website
- You must be at least 18 or have parental consent to use this website.
- You agree not to misuse our website, including engaging in fraudulent activities, hacking, or violating any applicable laws.
- We reserve the right to refuse service or cancel orders at our discretion.
3. Product Information & Availability
- We strive to provide accurate product descriptions and images, but we do not guarantee that all information is error-free.
- Product availability is subject to change without notice. If an item becomes unavailable after you place an order, we will notify you and offer a refund or an alternative product.
4. Pricing & Payments
- All prices listed on pholap.com are in USD and are subject to change.
- We do not store or process payment details on our website. All transactions are securely handled through a third-party payment gateway.
- By making a purchase, you agree to provide accurate billing and shipping information.
5. Shipping & Delivery
- We offer free standard shipping to 48 states in the United States and an express shipping option for $10.
- We also ship to Canada, Australia, and New Zealand at an additional cost. Customers can view international shipping fees at checkout.
- Orders are processed within 1-5 business day.
- Delivery time varies depending on location:
- United States (Free Shipping): 5-10 business days
- United States (Express Shipping): 2-4 business days
- International Shipping: 10-12 business days
- pholap.com is not responsible for shipping delays caused by carriers or customs processing. Check our Shipping Page for more details
6. Returns & Refunds
- Items may be returned within 14 days of delivery, provided they are unused, unworn, and in original packaging.
- Customers must contact us at support@pholap.com before returning an item.
- Return shipping costs are the responsibility of the customer unless the item received is damaged or incorrect.
- Refunds will be issued to the original payment method after inspection. Shipping costs are non-refundable. Check Our Return Policy Page for more details
7. Intellectual Property
- All content on pholap.com, including text, images, logos, and designs, is the property of Pholap.com and protected under intellectual property laws.
- You may not copy, distribute, or use our content for commercial purposes without permission.
8. Limitation of Liability
- pholap.com is not responsible for any damages, losses, or delays caused by factors beyond our control, including shipping carrier issues, payment gateway errors, or force majeure events.
- Our liability is limited to the total amount paid for your order.
9. Governing Law
These Terms and Conditions are governed by the laws of [United States of America], and any disputes shall be resolved in the appropriate courts of that jurisdiction.
10. Changes to Terms
We reserve the right to update or modify these terms at any time. Changes will be posted on this page, and continued use of our website constitutes acceptance of the revised terms.
11. Contact Information
If you have any questions or concerns, please contact us:
📧 Email: support@pholap.com
📞 Phone: +1 (801) 901-8814
🌐 Website: www.pholap.com
By using pholap.com, you agree to these Terms and Conditions.